Refund policy
Return & Refund Policy
We want you to feel confident shopping with Pebbles in My Pocket. If something isn’t right, we’re here to help.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible so we can resolve the issue quickly.
Refunds
Once your return is received and inspected, we’ll notify you of the approval status. Approved refunds will be processed back to your original payment method within 5–10 business days.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons. These will be clearly marked on the product page if applicable.
How to Start a Return
To request a return or refund, please contact us at:
returns@pebblesinmypocketco.com
Include your order number and a brief description of the issue. Our support team will guide you through the next steps.
Exchanges
If you received a damaged or defective item, we’re happy to offer a replacement at no extra cost, subject to availability.
Important Notes
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Return shipping costs may apply unless the item is defective or incorrect.
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We reserve the right to refuse returns that do not meet the above conditions.